Shipping policy

Shipping Policies

The following shipping policies were written expressly by Sarah for Affordably Chic Art and became effective in 2016. All images and content ©AffordablyChicArt2026

Processing Time

Orders generally ship 3-5 business days from the day the order is placed (NOTE: Business days do not include weekends). Custom and special order items, such as Schumacher pillows, take longer. Refer to the individual listing details for more information. Please reach out to me with any questions! AffordablyChicArt@gmail.com

Note that sometimes orders may ship with a different carrier than selected at checkout if the cost and shipping times are similar due to various reasons such as our shipping schedule. You will not be asked to pay any additional shipping charges due to our use of a different carrier, we will absorb those costs if applicable. If you would like your order to ONLY ship via the carrier selected at checkout, please add this to the notes at checkout.

Carriers & Shipping Countries

    All orders ship via USPS Priority Mail, USPS Ground Advantage or UPS Ground. These are our preferred shipping methods, as packages generally arrive quickly to your doorstep - the boxes are handled less, reducing the likelihood of damage to your fragile items. Canadian orders ship via USPS Priority Mail International or UPS.

      Damage During Shipment

      • While we take every precaution to ensure your goodies are well-packed, sometimes the inevitable happens and products can be damaged during shipment due to mishandling by the carrier. (We are very skilled at packing, and this happens EXTREMELY rarely!)
      • Every ACA order is backed by our Worry-Free Shipping Guarantee - your money back if your order is damaged during shipment

      • Please contact Sarah immediately at AffordablyChicArt@gmail.com if your order has been damaged during shipment. Please attach a photo; once verified, you will be immediately refunded for your purchase. We aim to make our customers happy and will make this right for you.

      • All shipments are insured at our expense. Please retain the box/damaged item, as Affordably Chic Art will need specific photos to file a USPS / UPS claim. Again, you will be refunded immediately, but please retain the packaging/item so we can submit our claim.

      • Affordably Chic Art is not responsible for stolen packages. Please contact your local police to determine next steps for package theft. Please click here to read more on the USPS website. 
      • Once an item has been marked by the carrier as delivered to your address, Affordably Chic Art is no longer responsible for the package. Please check your garage, front door, porch, with your neighbors, your apartment main lobby, etc. Once an item says it was delivered to your address, any further issues will need to be pursued by the customer with the carrier. Affordably Chic Art is not responsible for packages that are stolen or marked as delivered but not on the premises. The first step the customer should take is to contact their local post office or UPS and let them know that the package says delivered but that you cannot find it on the premises. Start by googling your local post office or UPS - do not start with the 1-800 numbers. Your local carrier is going to be most familiar with where and to whom they deliver packages. I’ve had local carriers be able to tell customers that they accidentally brought their package to the neighbor - this is often the case with packages that say delivered but can’t be located.